What is the mode of shipping?
We use various third party logistics provider, as per the order details and pincode information - along with the delivery information you would receive mode of shipping as well.
What is the average shipping duration?
Approximately 7-8 working day days (excluding Saturdays, Sundays and local or national public holidays) depending upon your location in India.
Do you charge anything extra for shipping or for COD orders? Do I have to pay any extra tax or octroi?
No. The price that you see on the website is the price that you pay.
Do you deliver at all the locations across India?
For pre-paid orders we deliver at all the pin codes in India. For COD orders we currently deliver at more than 5000 pin codes. The COD pincode list is constantly updated, and after the order is placed, a call from our call centre confirms whether our logistics partner delivers at the specific pincode.
Can you deliver at a preferred time?
You can mention your preferred time at the time of placing your order. First Flight personnel generally call up before any delivery and a convenient delivery time can be arranged at that time. Please note that for orders sent through India Post, this facility is not available.
Can I track my order online?
Yes. Once the order is shipped, the tracking ID is uploaded and you can track it online by logging into “my account” or care section to track order .
I was not at home/office when the order arrived! What do I do?
Please call up on the number provided on the “missed you’ intimation slip. You can also call us up on +91- 9819683776 or send an e-mail at email@example.com
I have specific instructions relating to delivery of my order. What do I do?
You can either call us up on +91- 9819683776 before placing the order .
Do you deliver outside India?
Yes, we do do deliver outside of India (In UK, US and Dubai). Orders can be placed by getting in touch with us at firstname.lastname@example.org