Nutcase Customized Black Hoodie hoodies for Men Women-Add Text

Q. HOW CAN I CUSTOMIZE THIS PRODUCT?

A. Simply click on 'Personalize' it button and add your details

Q. HOW LONG DO YOU TAKE TO DISPATCH THE PRODUCT/S?

A. For small-quantity orders, we dispatch within 72 working hours of receiving the order. For large orders we communicate the timeline. After dispatch, it usually takes 2-5 working days to receive the product depending upon the pin code.

Q. DO YOU OFFER ANY DISCOUNT FOR FIRST-TIME BUYERS?

A. Yes, you can use coupon code 10NUTS and get 10% discount on the first order.

Q. WHAT ARE YOUR RETURN/REPLACEMENT POLICIES

A. We request you go through our return/replacement policies by clicking here

Nutcase India Return & Replacement Policy (Easy Guide)

We want you to love what you buy from Nutcase India. If there’s a problem with your order, we’re here to help!

1. If You Received a Damaged, Defective, or Wrong Item

• Notify us within 48 hours of delivery at care@nutcaseshop.com
• Email Subject:  Your Order ID + Refund/Return/Replacement
• Attach photos/videos showing the damage, defect, or issue.
• We’ll review your request and respond within 48–72 working hours.
• If approved, we’ll arrange a free pickup and either send a replacement (if in stock) or process your refund.

Note: If the item is out of stock, we’ll offer you alternatives or a full refund.

2. Items Eligible for Return/Replacement

• Manufacturing defects
• Wrong, missing, or damaged items (unboxing video/pics required)
• Product must be unused and in original condition with all parts/gifts

3. Items NOT Eligible for Return/Replacement

• Personalized items (unless there is a manufacturing or personalization error)
• Used or altered items (must be unused for return)
• Customer-initiated errors (e.g., wrong personalization details)
• Size issues (as dimensions are clearly provided)
• Delay due to courier (unless lost in transit)
• Certain personal use items (e.g., hip flasks, passport covers, t-shirts, aprons) if used/worn

4. Refunds

• Refunds are processed after we receive and inspect the returned item.
• For prepaid orders, refunds are issued to the original payment method within 3–5 business days after approval.
• For COD orders, we’ll transfer the amount to your bank account. Please share your bank details by email.
• You can also opt for Nutcase store credit/coupon for future purchases.

5. Partial Returns

• You can return part of your order if needed—just ensure the product is unused and returned with all accessories and gifts.

6. Important Points

• All return/refund requests must be sent via email.
• We do not process returns/replacements on WhatsApp or Instagram.
• Requests must be raised within 48 hours of delivery.
• Personalized products can only be replaced (not returned/refunded) if there is a defect or error from our side.
• Changes to personalization details can only be requested within 2 hours of ordering.

We promise fair and quick solutions for all genuine cases!

Wear Nutcase Custom Printed Hoodies and stand out from the crowd. These unisex hoodies are stylish, high quality and can be personalized with your name, initial and number.

• Add your text and make Custom Printed Hoodies in seconds
• The cotton and polyester blend makes them much more comfortable to wear in Indian climate
• Easier to maintain and long lasting